Privacy Policy

Privacy Policy

​

Momentum Sales Progression Limited ("MSP," "we," "us," "our," or the "Company" with company number 16099402) is committed to protecting the privacy of individuals who visit the Company’s website ("Visitors") and individuals who register to use our Services ("Customers"). This Privacy Statement describes MSP’s privacy practices in relation to the use of the Company’s website and the related applications, services, and programs offered by MSP (collectively, the "Services"), as well as individuals' choices regarding use, access, and correction of personal information. For questions or complaints regarding MSP’s Privacy Statement or associated practices, please contact us at the details provided below.

​

1. Services Covered

MSP provides outsourced sales progression services for estate agents, including proactive management to expedite property transactions. This Privacy Statement covers information practices, including how the Company collects, uses, shares, and secures the personal information you provide. Our website may contain links to other websites, and the information practices or the content of such websites are governed by their respective privacy policies. We encourage you to review these to understand their practices.

​

2. Information Collected

When expressing an interest in obtaining more information about our Services, or registering to use our Services via the website or otherwise, MSP requires personal contact information such as name, company name, address, phone number, and email address ("Required Contact Information"). When instructing MSP to provide Services, we may also require billing information, such as billing name and address and, where applicable, bank details ("Billing Information"). MSP may request additional information such as company size and industry ("Optional Information"). When Visitors apply for a job with the Company, MSP may also request additional personal information and a CV ("Applicant Information"). Required Contact Information, Billing Information, Applicant Information, Optional Information, and other information you submit to MSP are collectively referred to as "Data." As you navigate our website, MSP may also collect information using commonly-used tools, such as cookies and web beacons ("Website Navigational Information"). This may include information like browser type, IP address, and actions on the website.

 

3. Use of Information Collected

MSP uses Data about its Customers to provide and improve the requested Services. For instance, if you fill out a "Contact Us" form, we will use the information provided to respond to your enquiry. MSP may also use Customer Data for marketing purposes to discuss your interest in our Services and provide you with updates, promotions, or event information relevant to MSP.

We use Website Navigational Information to operate and improve the website. MSP may also partner with third parties to display relevant advertising. If you wish to opt out of interest-based advertising, please contact us or unsubscribe where prompted in any email or SMS communications.

 

4. Website Navigational Information: Cookies, Web Beacons, and IP Addresses

MSP uses cookies and web beacons to gather information as you navigate our website. Cookies enhance interactions with the website, remembering your preferences and offering tailored experiences. MSP uses session cookies and persistent cookies to improve functionality. You can control the use of cookies in your browser settings; however, disabling cookies may impact certain features.

 

5. Sharing of Information Collected

MSP may share Data with contracted service providers to assist in providing Services. These service providers are authorised to use personal information only as necessary to provide requested services. MSP may also share information with partners, such as legal firms (solicitors/conveyancers). However, MSP does not sell, rent, or trade Data with third parties for promotional purposes.

​

6. International Transfer of Information Collected

MSP may transfer Data to other countries, including those outside the UK. This Privacy Statement applies even if MSP transfers Data to a country with different privacy laws.

​

7. Communications Preferences

MSP offers Visitors, Customers, and Applicants the option to control how we use their information. You may unsubscribe from marketing communications by clicking the "unsubscribe" link in our marketing emails or contacting us directly.

​

8. Correcting and Updating Your Information

You may request to review, correct, delete, or otherwise modify any personal information you have previously provided to us. For updates to billing information or other Data requests, please contact us directly.

​

9. Customer Data

Customers may submit data or information to MSP for processing as part of the Services ("Customer Data"). MSP will only access Customer Data to provide Services or resolve technical issues as needed. MSP recognises individuals' rights to access their personal information and will address any requests in a reasonable timeframe.

​

10. Security

MSP uses appropriate technical and organisational security measures to protect Customer Data.

 

11. Changes to this Privacy Statement

MSP reserves the right to update this Privacy Statement.

 

12. Contacting Us

Questions regarding this Privacy Statement or the information practices of MSP should be directed to Mark Emerson (Director) of Momentum Sales Progression Limited at:
Email: info@momentumsp.co.uk
Registered Address: Clockhouse, Butt Lane, Manuden, Bishop's Stortford, Hertfordshire, CM23 1BN