Sales Progression
ABOUT
At Momentum Sales Progression, we are dedicated to driving successful property transactions, safeguarding and growing our clients’ sales revenue.
Our values-led team brings additional property expertise across legal conveyancing, estate agency, chartered surveying and business operations, offering a true depth of knowledge, integrity and professionalism for those who seek to differentiate with offering a high-touch service.
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Our ethos is one of true partnership, delivering a high level of customer interaction that integrates seamlessly so that we become a natural extension of your team.
We also offer a 'white label' service option whereby your customers can directly interact with a named and dedicated person operating under your own branding. We do this by incorporating key branding elements such as email address, logo, and phone extension. Therefore, our service can seamlessly blend into your everyday business operations. -The choice is yours.
Our team adopt a mindset of extreme ownership and provide unwavering support at every step, helping to ensure a stand-out experience for your customers and key stakeholders.
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We exist to set a new standard in sales progression.
MEET THE TEAM
Meet our passionate individuals who are dedicated to helping our clients grow
Mark Emerson MSc MRICS
Commercial Director
Mark leads on commercial aspects for Momentum Sales Progression for our growing client base. After obtaining an MSc in 'Real Estate Investment & Finance' in 2008 from Henley Business School, Mark went on to become a Chartered Surveyor (MRICS) in 2008 after completing his APC (Assessment of Professional Competence) with The Royal Institute of Chartered Surveyors working for Lambert Smith Hampton and based in their central London office. Prior to building a career in property, Mark worked in the Automotive Engineering industry as a Global Programme Manager and also built and led an Executive Search firm for strategic management consulting talent and still enjoys building high performance teams of talented and caring individuals.
Rachel Emerson
Director of Sales Progression
Rachel started her career in Financial Services back in 1997 at Chase Bank, later moving to the Bank of New York, based in Canary Wharf, progressing her role from Client Services into Relationship Management, becoming Senior VP within the bank. After a career break to raise her 2 children, Rachel pivoted to work in recruitment, helping to place top tier strategy consulting talent and managing the entire research function. Rachel has also managed a portfolio of residential property and is no stranger to the often problem riddled and frustrating sales transaction process. As the Operations Director, she is now dedicated to leading our sales progression operations and fully committed to providing our clients and their customers with an exceptional service.
Marie Smith
In-House Legal Advisor
Marie has been a Licensed Conveyancer since 2008, and has >20 years of working in highly regarded law firms and has dealt with all aspects of conveyancing. Over the years she has acquired in-depth knowledge of the end-to-end legal conveyancing process and provides Momentum Sales Progression with in-house advice and expert knowledge in line with our strong commitment to ongoing learning and continuous improvement. Marie is an integral part of the business and also assumed the role of Head of Learning & Development ensuring that we stay one step ahead of every industry development and assisting with our staff onboarding and continuous improvement development training programmes; helping to ensure that we always stay one step ahead!
Joanne Cockram
Sales Progressor
Joanne "Jo" started her career in luxury travel agency at World Odyssey, serving HNW individuals where client service and delivery was paramount for their discerning client base. Her career later pivoted into Estate Agency working within the sales function across Hertfordshire & Essex for Russell Property, an independent firm of property specialists. Over the years Jo has developed a wealth of knowledge and experience in the estate agency sector and retrained as a Sales Progressor, completing a Level 3 Certificate in Sales Progression with an Ofqual Regulated provider. Jo has experience working for both individual ("personal") estate agents and also independent companies. Her commitment to customer care is unwavering!
Alexandra Young
Sales Progressor
Alexandra is a highly motivated property professional with over 7 years’ experience across sales negotiation, residential valuations and completion management. Alexandra brings a broad and highly practical skillset across all types of property transactions, including private treaty sales, auction sales, and modern method of auction. Previously a Completion Specialist managing fast-paced pipelines, Alexandra brings deep understanding of the conveyancing process and the importance of proactive, consistent communication. With a Master’s degree in Planning & Development from Queen’s University Belfast, she combines strong commercial insight with hands-on estate agency expertise, ensuring every transaction is handled with professionalism, efficiency and integrity.
Jennie Lewis
Sales Progressor
Jennie began her career in financial services with Nationwide before moving into estate agency with Black Horse Agencies. She later transitioned into the mortgage lending sector at Mortgage Trust, where she gained valuable experience across new business, repossessions, and mortgage packaging, working closely with brokers, lenders, and solicitors. Over the past 18 years, Jennie has specialised in progression; initially as a mortgage sales progressor, where she developed deep expertise in property transactions and specialist lending, and more recently in sales progression serving estate agents. She is committed to delivering outstanding customer service and takes pride in building strong relationships with stakeholders to ensure a smooth and successful customer journey.
Jill Westgate
Sales Progressor
With over 30 years' experience in law and estate agency Jill has worked in all roles within the industry from registering applicants to valuing properties. She now specialises in sales progression and loves doing everything in her power to achieve a speedy completion and meeting any challenges along the way. She understands what an emotional journey it can be for both sellers and buyers and that communication with all parties is crucial. She is always willing to listen to any concerns anyone has as she realises that the whole process can be somewhat overwhelming. Her interests outside of work are her grandchildren, gardening and keeping fit.
Helen Fitzgerald
Sales Progressor
Helen is an experienced Sales Progressor with a genuine passion for people and property. With over a decade in estate agency, mainly in South London and Surrey, she brings exceptional communication, negotiation, and client care skills to every transaction. Known for her professionalism and proactive approach, Helen expertly navigates sales from offer to completion, ensuring a smooth and efficient process for all parties. Energetic, trustworthy, and driven, she thrives in fast-paced environments and is dedicated to achieving first-class results. Outside of work, Helen enjoys yoga, cooking, and travelling.
Russell Ball
Senior Strategy Advisor
Russell is a part-time Senior Strategy Advisor at Momentum Sales Progression. Russell gained decades of experience in growing, scaling and managing an estate agent having founded Banbury Ball in 1994 in Bloomsbury where they became the leading experts in the sale of residential property within the West End. The company grew with two further offices located in Covent Garden and Fitzrovia. Banbury Ball achieved number one market share in their areas of operation by offering dependable and honest advice and providing the highest levels of client care. Highlights included the sale of a Georgian period development at £18m and work for estates including Freshwater and The Bedford Estate. Russell exited the business when they sold to Dexters in 2015.
